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Program Topic:

“Medical Quality”

Program Overview:

US Healthcare is expensive, inefficient and downright wasteful. Harvard Business Review estimates that $1 trillion dollars is wasted in healthcare spending. It would seem, intuitively, that Toyota Production Systems (TPS) or ‘Lean’ could be the cure to all that ails healthcare. But deployment of TPS can be quite tricky, as the presenters Dinesh John and Elissa Bower have discovered.  Today Dinesh and Elissa will walk you through the deployment of TPS tools in a large healthcare organization- what worked, what didn’t and what the future holds.


Dinesh John – Lead Physician

Co-presenter: Elissa Bower

Bio of Dinesh John MD, MMM

Dinesh John is the Lead Physician for Inpatient Quality at the Syracuse VA Medical Center.   He has been working at the medical center since 2007, having completed his residency in 2010 from SUNY-Upstate Medical University. Dinesh completed his Masters in Medical Management from Heinz College, Carnegie Mellon University in May 2018. Dinesh is passionate about systems redesign and process improvement, and completed VISN 2 Lean Six Sigma Black Belt Training in October 2018.  Dinesh holds as academic appointment at SUNY-Upstate Medical University, where he teaches medical students and residents in his capacities as an Associate Residency Program Director and Clinical Associate Professor.  Dinesh is an avid Toastmaster, and is three speeches away from become receiving the ‘Distinguished Toastmaster’ award.  He resides in Jamesville NY, with his wife Tanya,  2 daughters Izzy and Gabby and dog Stella. He can be reached at drdineshjj@gmail.com

Bio of Elissa Bower, DPT

Elissa Bower has been a Systems Redesign and Improvement Coordinator at the Syracuse VA Medical Center for the past 3.5 years.  Prior to this role, she joined the Syracuse VA 14 years ago as a physical therapist with a Master of Science in Physical Therapy from Nazareth College. She received her Doctorate in Physical Therapy from Utica College in 2009. While working as a physical therapist, she received her Lean Green Belt Certification from the VA Center for Applied Systems Engineering. She went on to receive a Lean Black Belt Certification from the Office of Strategic Integration and the Veterans Engineering Resource Center. She facilitates numerous Lean Management process improvement projects as well as provides Lean Management training and mentoring to VA employees and leads various other initiatives related to process improvement.

Event Location – Time – Cost:

The venue for this dinner meeting will be the Spot Restaurant – 1062 Upper Front Street – Binghamton, NY  13905

Cost is $20 for member and non-member admission, including the networking session, program and dinner. The cost is $10 for students including dinner. There is no cost to attend only the networking and program presentation without dinner. Pay at the door, please.

Please RSVP on this website Registration link.

Don’t miss this interesting program!

About The ASQ Binghamton Section… “An Invitation To Join Us”

We encourage you to attend every Professional Development Dinner Meeting, plant tour or ASQ Binghamton sponsored event.

Common quality principles and practices apply to EVERY business and organization. Therefore, you can always learn something from one of our programs… even though the topic may be completely outside you normal discipline. Sharing information is important if the ASQ is truly going to achieve its goal of being “The Global Voice of Quality.” Furthermore, we need YOUR thoughts and ideas related to the needs of both YOU and YOUR ORGANIZATION if we are to better meet those needs of a diverse community.
Please join us… and remember; you don’t have to be an ASQ member to attend any of our events. So bring a friend, your spouse, and/or work associate.

Come; experience the camaraderie of like-minded, quality professionals!

The ASQ Binghamton section encourages you to reserve the 3rd Thursday of each month (except July and August) to attend our Professional Development Dinner Meetings. We offer a wide range of relevant program topics which span all types of businesses; including manufacturing, process industries, service industries, healthcare, education, government… and others. Quality is a critical parameter in every organization. We can always learn new concepts, tools, and approaches from each other… regardless of the organization type. Often our meetings also provide an opportunity to learn about things that are going on right in our local area while frequently obtaining a world-wide view of innovations and advancements that are shaping our society.

You don’t have to be an ASQ Member to participate in our events. Everyone is welcome. Bring a spouse, a friend, business associate… even a shirt-tail relative! Network with experienced professionals and “everyday folk” who share an interest in this important ingredient called “quality.” Join us for a dinner that can satisfy all tastes and/or food restrictions. Then, sit back and enjoy a structured yet informal technical presentation or program.

Try us… you’ll like us!