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“The Process Approach To Quality System Management”

Presenter: Jim Tregaskis

Program Overview:

The ISO 9001 Quality Management System Standard requires the certified organization to “identify the processes needed by the organization to meet business and customer objectives and to continually improve the quality management system.”

The “process approach” is a required method for improving the effectiveness and efficiency of the overall system by focusing on each individual process that makes up the quality management system. It is a required methodology which is often not well understood; and, therefore poorly executed. As a result, the company does not get the full benefit of this valuable improvement tool.

This presentation will provide an understanding of the “process approach” to system auditing (internal and third-party) and system management; leading toward improving the overall system suitability, effectiveness and adequacy… which translated into improving customer satisfaction and business performance.

Presenter Biography:

Mr. Tregaskis provides Quality Management System training, consulting and third-party auditing services; doing business as Quality Management Resources (QMR) of Endicott, NY. He has several decades of experience in Total Quality Management programs and specializes in implementation of the ISO 9001 International Quality Management System Standard.

Mr. Tregaskis holds an Associate in Applied Science Degree in Electrical and Electronic Technology from the Pennsylvania State University. He is an active member of the Binghamton chapter of the American Society for Quality (ASQ). He is Certified Quality Lead Auditor with Exemplar Global. Currently, he provides services as a Lead Auditor with Bureau Veritas – North America, Inc. of Houston, Texas.

Mr. Tregaskis is retired from the IBM Corporation in Endicott, NY with 30 years’ experience including the Quality Engineering Laboratory, International Procurement Quality Coordination, Manager/ Administrator of the Product Operations Quality Office and was the ISO 9001 Management Representative. He has held a variety of Manager and Project Manager assignments associated with IBM high-speed printer manufacturing, mid-range processing systems, banking systems and technology quality management. He has held assignments as Senior Engineer/Project Manager in Product Operations, Procurement Engineering, and Manufacturing Engineering. He was Manager/Administrator of the IBM Endicott Product Operations Quality Programs Office, having responsibility for ISO Certification of the Product Operations organization. He later became a member of the Endicott Site Quality Improvement Programs Office; responsible for a variety business process improvement projects. He was a section leader in IBM’s 1988 corporate submission to the Malcolm Baldrige National Quality Award.

Event Location – Time – Cost:
The dinner meeting will be held at the TechWorks! – 321 Water Street in Binghamton, NY.
Networking and self-tours of the TechWorks! will begin at 5:30 pm. Dinner will be at approximately 6:00 pm with the program beginning at approximately 7:00 pm.

Cost is $20 for general admission, including program and dinner – $10 for students including dinner – $5 minimum venue cover charge for all other program attendees without dinner.

Please RSVP on this website Registration link

TechWorks! Overview:

Come early and experience the Technology of the Southern Tier at the TechWorks! Explore the vintage IBM 1401 computing system, see several Link Aviation flight simulators, observe the Link lunar lander command module simulator, watch the Universal Instruments printed circuit board “pick and place” component insertion machine in action, play the Link nickelodeon piano… and much, much more… with Southern Tier companies that represent the alphabet from “A to W.”

ASQ Invitation: 

We encourage you to attend every Professional Development Dinner Meeting, plant tour or ASQ Binghamton sponsored event.
Common quality principles and practices apply to EVERY business and organization. Therefore, you can always learn something from one of our programs… even though the topic may be completely outside you normal discipline. Sharing information is important if the ASQ is truly going to achieve its goal of being “The Global Voice of Quality.” Furthermore, we need YOUR thoughts and ideas related to the needs of both YOU and YOUR ORGANIZATION if we are to better meet those needs of a diverse community.

Please join us… and remember; you don’t have to be an ASQ member to attend any of our events. So bring a friend, your spouse, and/or work associate.

Come; experience the camaraderie of like-minded, quality professionals!